Privacy
Privacy notice.
Who we are
Craig Chadwick Creative is a design and web studio based in the UK. We are responsible for the personal details you send us through this website.
What we collect
When you use our contact form we collect your name, email address, company name if you give it, the services you select and your message.
To protect the contact form from spam and abuse, Cloudflare Turnstile checks your browser and connection, which includes your IP address. This check runs when you open the contact form.
To limit abuse and keep costs under control, we count requests using a scrambled version of your IP address, made with a secret salt and a one way hash. We never store your IP address itself.
Why we use it
We use your details only to reply to your enquiry and to talk with you about your project. Our lawful basis is our legitimate interest in responding to enquiries and keeping this website secure, and taking steps at your request before entering into a contract.
We don't sell your details, and we won't add you to marketing emails without your consent.
Who helps us
- Cloudflare hosts this website, runs the spam check and runs our rate limiting, which uses scrambled IP addresses only.
- Brevo delivers your enquiry to our inbox.
They process your details on our behalf and under our instructions. Some processing may take place outside the UK, protected by appropriate safeguards.
Cookies and storage
This website does not use analytics or advertising cookies, and the site itself doesn't store anything in your browser. Cloudflare may set strictly necessary security cookies to protect the site from abuse.
How long we keep it
We keep enquiries only for as long as we need them to deal with your enquiry and any work that follows.
Rate limit counters are kept in our server's memory for a short time and are never written to storage.
Your rights
You can ask to see, correct or delete the details we hold about you, to restrict or object to how we use them, or to receive a copy in a format you can take elsewhere. Just reply to any email from us or send us a message through the contact form.
If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.